AppleShineHelp & FAQ
The questions we get asked most. If yours is not here, send us a message.
How much is shipping?
Orders over $50 ship free within the United States. Under $50, shipping is calculated at checkout based on your address.
How long will my order take?
Orders are prepared for dispatch within 1 to 2 business days. Delivery time then depends on the service picked at checkout, which is shown to you before you pay.
Can I return something?
Yes. You have 30 days from the day your order arrives to request a return. Items need to be unworn and unused, with tags on and in the original packaging, and you will need your receipt or proof of purchase.
How do I start a return?
Email techflow2023@yahoo.com with your order number and what you would like to return. We will send you a return shipping label and instructions. Items sent back without requesting a return first cannot be accepted.
What sizes do you carry?
Sets, jumpsuits and dresses run S to 3XL depending on the style. The exact sizes for a piece are shown on its product page, and greyed out sizes are the ones that are not available in that colour. Our size guide has the measurements.
The colour I want is greyed out. Why?
That colour and size combination is not currently available. Pick another size, or another colour in the same size.
What payment methods can I use?
Visa, Mastercard, American Express and Discover, plus Shop Pay and Apple Pay. Payment is taken on Shopify's secure checkout, not on this site.
Is my card safe?
Yes. We never see or store your card details. Checkout runs on Shopify, which is PCI compliant and handles the payment end to end.
Can I change or cancel my order?
Email us as soon as you can with your order number. If the parcel has not been dispatched we can usually still change it.
Do you ship outside the US?
We currently ship within the United States. If you are elsewhere, email us and we will tell you where we are up to.